Self-Training CoursesĪ wide variety of self-training is available to TurboCAD users with subject matter from general CAD design to topics specific to your professional field. Please refer to the next section for software training. Remember that telephone and email support is to help troubleshoot unexpected software errors or behavior. If lines are busy, we recommend that you email We will respond during business hours. Any other information that might help us diagnose the problemĬall 1.415.483.8000 Monday through Friday between 9am and 6pm PST.Description of the problem including any error message you might be receiving.Your product name, version number, and operating system.All other product lines are supported via email only – dedicated team available to assist you, but before contacting us, please be prepared to provide: Telephone support is available for TurboCAD products only – Windows and Mac.
If you are having trouble with the auto update, please report to and Telephone Support TurboCAD 2019 users will automatically download the latest updates through the software. TurboCAD uses a universal’ EXE, so the file being downloaded works for all versions – Designer, Deluxe, Professional and Platinum. The license keys you were sent when purchasing will work with either the 32-bit or 64-bit version.
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If you wish to install the 32-bit version, click here, to download it. There are 32-bit and 64-bit versions of TurboCAD however, if you order directly from IMSI Design, you will be sent only sent the 64-bit version. You can also email with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours. If you are still having trouble, and have confirmed your system meets the minimum system requirements, call +1.415.483.8000, Monday through Friday between 6am and 6pm PST for assistance.
#DOWNLOAD SOFTWARE MINESCAPE GRATIS HOW TO#
Watch this YouTube video on how to install your software: Please also visit our Frequently Asked Questions and Solutions Pages by visiting online Help Desk Installation & Activation Help: TurboCAD, DesignCAD, TurboCAD MAC, TurboFloorPlan and Plugin: To request an upgrade quote, send an email to visit our online Upgrade CenterĪlso see the TurboCAD LTE Support Page. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so. Why aren’t older versions supported? The system requirements for older software are out of date, so the working environment cannot be duplicated by our technical support team. We offer free assistance troubleshooting unexpected software errors or behavior to owners of versions 2021, 20. TurboCAD Windows includes TurboCAD Platinum, TurboCAD Professional, TurboCAD Deluxe, and TurboCAD Designer.